The general Skype features that many people know are:
1) Audio calling (skyep to skype calls, skype to phones and cellphones, conference calls, and people from around the world can call a Skype number with a minimum cost))
2) Video calling (peer-to-peer, group)
3) Messaging (instant messaging, sending files, and sending SMS)
All these features can help an agency to build and maintain strong relationships with thier clients and employee. The bask Skype is available for free for every one. However, in order for an agency to improve their work there are some other tools that Skype provides for buseniss :
- Skype Connect: which provides connectivity between the agency and the Skype community. This can save on communication costs with little or no additional upgrades required.
- Skype Manager is an easy-to-use web-based tool to create Skype accounts, manage features, monitor usage and control costs in real-time.
These are a great tools that can help nonprofit organizations to improve the services and reduce cost. On the other han,Many government banned the use of Skype for security concerns. The United States Federal Communications Commission (FCC) has interpreted the Communications Assistance for Law Enforcement Act (CALEA) as requiring digital phone networks to allow wiretapping if authorized by an FBI warrant,
in the same way as other phone services. However, Skype stated that, it is exempt from CALEA and similar laws which regulate US phone companies because it is not a telephone company owning phone lines.
The Obama administration and the FBI are pushing legislation that would ban online communications technologies like these unless their developers make it easy for the government to wiretap them. Therefore, I am not sure that Skype is used in public agencies.
resource:
http://www.skype.com/intl/en-us/welcomeback/
http://www.fcc.gov/calea/
http://act.demandprogress.org/act/calea/
1) Audio calling (skyep to skype calls, skype to phones and cellphones, conference calls, and people from around the world can call a Skype number with a minimum cost))
2) Video calling (peer-to-peer, group)
3) Messaging (instant messaging, sending files, and sending SMS)
All these features can help an agency to build and maintain strong relationships with thier clients and employee. The bask Skype is available for free for every one. However, in order for an agency to improve their work there are some other tools that Skype provides for buseniss :
- Skype Connect: which provides connectivity between the agency and the Skype community. This can save on communication costs with little or no additional upgrades required.
- Skype Manager is an easy-to-use web-based tool to create Skype accounts, manage features, monitor usage and control costs in real-time.
These are a great tools that can help nonprofit organizations to improve the services and reduce cost. On the other han,Many government banned the use of Skype for security concerns. The United States Federal Communications Commission (FCC) has interpreted the Communications Assistance for Law Enforcement Act (CALEA) as requiring digital phone networks to allow wiretapping if authorized by an FBI warrant,
in the same way as other phone services. However, Skype stated that, it is exempt from CALEA and similar laws which regulate US phone companies because it is not a telephone company owning phone lines.
The Obama administration and the FBI are pushing legislation that would ban online communications technologies like these unless their developers make it easy for the government to wiretap them. Therefore, I am not sure that Skype is used in public agencies.
resource:
http://www.skype.com/intl/en-us/welcomeback/
http://www.fcc.gov/calea/
http://act.demandprogress.org/act/calea/
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