Sunday, May 1, 2011

The 1st state has the 1st E-government

One of the readings for the topic "E-government" was the report “State and Federal Electronic Government in the United States, 2008”, which assesses about 30 government websites in each state across the three branches of government. The ranking was based on 18 criteria: publications, databases, audio clips, video clips, foreign language access, not having ads, not having user fees, not having premium fees, W3c disability access, having privacy policies, security policies, allowing digital signatures on transactions, an option to pay via credit cards, e-mail contact information, areas to post comments, option for e-mail updates, allowing for personalization of the website, and PDA or handhelp device accessibility. Some of the most interesting findings were:
* Delaware was the top ranking state with 83.7% score.
* Most of federal and state websites have databases, provide access to publication, and offer online services.
* 40% of government websites provide some choice of foreign language translation.
* 25% of federal websites and 19% of state websites are accessible to disabled.
* Only 2% of government websites have commercial advertisements.
Resource:
West, D.(2008). State and Federal Electronic Government in the United States. Retrieved 21 March, 2011 from http://www.brookings.edu/reports/2008/0826_egovernment_west.aspx

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